{"id":1970,"date":"2021-04-13T10:03:34","date_gmt":"2021-04-13T09:03:34","guid":{"rendered":"http:\/\/new.1wl.agency\/?page_id=1970"},"modified":"2021-07-02T10:39:50","modified_gmt":"2021-07-02T09:39:50","slug":"privacy-notice","status":"publish","type":"page","link":"https:\/\/1wl.agency\/privacy-notice\/","title":{"rendered":"Privacy Notice"},"content":{"rendered":"
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Here we explain the types of personal data we may collect when you interact with One Wavelength Ltd directly, or via their trading name of 1WL Agency.\u00a0 Reference to any name shall, in this privacy notice, refer to both names. It explains how we handle data and how we keep it secure.<\/p>\n
The General Data Protection Regulation states there are several legal reasons why a company such as ourselves may collect and process personal data. They are:<\/p>\n
Contractual<\/em> \u2013 Processing personal data to fulfil an order, deliver a service or to comply with our contractually agreed obligations.<\/p>\n Legal Compliance<\/em> \u2013 If the law requires it, we may need to collect and process your data. An example might be to provide details of wrongdoing to law enforcement.<\/p>\n Legitimate Interest<\/em> \u2013 Under certain circumstances we store and process personal data to pursue interests that are legitimate to running our business. These circumstances we believe to be reasonably expected considering the nature of our business. This does not impact your freedom or rights. E.g. using your postal or email details to send direct marketing information on content, products and services that might interest you, with the aim of raising awareness of our business to you and your business.<\/p>\n We want to give you the best possible experience. By referencing the data we have about you, we\u2019re better able to offer you content, products and services that are most likely to be of interest you.<\/p>\n GDPR allows this as part of our legitimate interest in understanding existing and potential customers so we only provide relevant information and can maintain the highest levels of service.<\/p>\n You decide how we use your data, and you\u2019ll find details in the \u2018What are my rights?\u2019 section below, however, if you choose not to share your personal data with us, or refuse certain contact permissions, we may not be able to deliver the best experience.<\/p>\n Here\u2019s how we\u2019ll use your personal data and why:<\/p>\n Of course, you are free to opt out of hearing from us at any time.<\/p>\n Again, you are free to opt out of receiving these requests at any time<\/p>\n We treat your data with care and take appropriate steps to protect it.<\/p>\n Our website does not collect specific, detailed information about you. Cookies and tracking software are used for purposes such as website improvement. Google Analytics is the main tool we use for website improvement. This information is not shared with anyone. The personal information we collect and hold is typically:<\/p>\n We currently use the following companies that may process your personal data through website usage. Facebook, Twitter, Instagram, LinkedIn, Google.<\/p>\n If you need to contact us, then please find the relevant details on our contact page here.<\/p>\n We hold information about customers \/ enquirers as it is necessary for us to conduct our business activities.<\/p>\n What personal information is held?<\/p>\n The personal information we collect and hold is the following: \u2013<\/p>\n This information may be linked together with what has already been gathered (as stated in the \u201cwhat information is retained?\u201d section) via tracking software.<\/p>\n We gather this information through lead generation forms on our website and tracking software as mentioned in the \u201cwhat information is retained?\u201d section, as well as over the phone when relevant.<\/p>\n For a reasonable period of time after you have stopped being an active customer, we may continue to contact you with information relating to our products and services. We deem a reasonable period of time to be three years after an order has been completed, or a relevant license period has expired. After this time, the data we hold will either be deleted, anonymised or retained providing you have asked us to do so.<\/p>\n This information will not be passed on to anyone other than authorised employees of 1WL Agency \/ Supercharge\u2122 and relevant processors, for example a company managing marketing on our behalf.<\/p>\n Additionally, if a legal matter were to arise, then we may need to provide this information for those purposes.<\/p>\n While you are a customer of 1WL Agency, the basis for processing your data is \u2018contract\u2019. When you are not or no longer an active customer of 1WL Agency the basis is \u2018legitimate interest\u2019 as we would like you order products\/services from us. Click Unsubscribe in any email communication we send you. We will then stop sending emails. Write to:<\/p>\n Andrew Swindell, Director at our office address.<\/a><\/p>\n If you need to contact us then please find the relevant details on our contact page<\/a><\/p>\n2. When do we collect, add to or amend your personal data?<\/h3>\n
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3. What sort of personal data do we collect?<\/h3>\n
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4. How and why do we use your personal data?<\/h3>\n
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Here are the ways we\u2019ll communicate with you.<\/h2>\n
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Also:<\/h4>\n
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5. How is personal data protected?<\/h3>\n
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6. Website<\/h3>\n
What specific information is obtained?<\/h4>\n
Where information is gathered, we will inform you of this along with the explanation of why it is required. This information will be for purposes such as responding to an enquiry made and we will ask for this information in order for us to get in touch and provide the relevant information which has been requested from you.<\/p>\nWhat information is retained?<\/h4>\n
By using the website, you are consenting to the use of cookies.<\/p>\n\n
Our Details<\/h4>\n
7. Customers \/ Enquirers<\/h3>\n
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How is this information gathered?<\/h4>\n
How long will the data be kept for?<\/h3>\n
Who will the data be passed to?<\/h3>\n
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Examples of third parties we work with are:<\/h3>\n
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What is the reason for holding\/using the information held?<\/h3>\n
We may use your details for the purpose of creating a profile to gauge decision making and for direct marketing purposes. For example, using information held, we may create profiles based on the following: \u2013<\/p>\n\n
8. Data Subject Rights (Subject Access Request, Erasure, Rectification)<\/h2>\n
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9. To stop the use of personal data for direct marketing:<\/h2>\n
10. Our Details<\/h2>\n
11. To contact the regulator, please see below:<\/h2>\n