IDH Group – Managed WordPress Hosting for a Global Engineering Consultancy

Client Overview

Independent Design House (IDH) is a global engineering design consultancy with a team of over forty qualified engineers, delivering temporary works design, scaffold and formwork design, civil and structural engineering, and construction industry training services. Operating on projects across the UK and internationally, IDH works with sub-contractors, main contractors, developers, and housing providers on projects of widely varying scale and complexity. Their website is a key communications tool - representing the firm's expertise and project portfolio to a professional engineering audience.

The Challenge

Following the completion of a website design and build by another agency, IDH required a reliable, professionally managed hosting arrangement for the new site. The existing hosting was not up to the standard the business required. For a technical consultancy whose clients include major contractors and engineering firms, a poorly performing or unreliable website reflects badly on the professional standards the business itself holds to. IDH needed managed hosting they could trust, supported by a team that would take ownership of the technical environment rather than simply providing a server.

Our Approach

We brought the IDH website onto our managed hosting infrastructure, handling the migration carefully to ensure a smooth transition with no downtime or disruption to the live site. The site was verified fully on the new platform before DNS changes were applied, and all technical checks were completed before the arrangement went live.

Ongoing support covers all WordPress maintenance requirements - core, theme, and plugin updates, security monitoring, backup management, and prompt response to any issues that arise. IDH's team have a single, reliable point of contact for all technical matters relating to their website.

What We Delivered

• Migration of the IDH website to 1WL's managed hosting infrastructure with no site downtime
• A fully managed hosting environment including 24/7 monitoring, daily backups, and CDN security
• Ongoing WordPress maintenance covering core, plugin, and theme updates
• Proactive security management and prompt issue resolution

The Outcome

IDH's website now operates on a stable, performant hosting platform managed by a team that takes full technical ownership of the environment. The business has a dependable arrangement in place that supports the professionalism their engineering clients expect, without requiring their internal team to manage hosting and technical maintenance alongside their core consultancy work.

Project Summary

Client	IDH Group (Independent Design House)
Sector	Engineering Design Consultancy
Platform	WordPress
Key Services	Managed WordPress Hosting, Ongoing Support & Maintenance